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We are a small, family owned and operated Gift Shop Boutique. We specialize in items that are beautiful, unique, rare, or curious, and of course, great gifts.
Our goal is to make sure we support you every step of the way. If you have concerns, we are ready to help!
No matter what product you're looking for, we guarantee its quality. We want you to feel confident that your purchase is right for you.
We want you to be completely happy with your experience. If there is a problem with your order, get in touch so we can make it right.
We want you to be completely happy with your experience. If there is a problem with your order, please get in touch so we can make it right!
We gladly accept returns and exchanges, Please Contact us within: 5 days of delivery
Ship items back within: 7 days of delivery. Items must be returned in the original box and packaging, with all parts and pieces intact, in the condition it was received.
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value excluding situations in which the item was damaged during shipping to the buyer.
We don't usually accept cancellations, but please contact us if you have any problems with your order and we will do our best to work with you.
The following items can't be returned or exchanged; Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: Custom orders, personalized items, Perishable products, Items that have been altered or broken by the buyer, Digital downloads, Intimate or hygiene items.
Please reach us at Contact.OldWestTrading@gmail.com if you cannot find an answer to your question.
Yes! We offer gift wrapping services on most items! You can select your paper before checkout, please contact us if you have any special requests!
Yes! Email us at Contact.OldWestTrading@gmail.com with your trade request, please include photos of the item you would like to trade and let us know the item you would like to trade for. We will try to respond to your request quickly. Not all requests can be approved but we will consider all serious offers
Yes! Please email us at Contact.OldWestTrading@gmail.com and and we will be sure to hide the pricing info from your invoice. Pricing info is always hidden from orders that have selected gift wrap options unless you specifically request that it be included.
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